- When should I schedule my session?
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In order to ensure a quality experience with each client, we limit the number of sessions available on a monthly basis. Clients are recommended to book as early as possible to ensure availability. Newborn shoots are scheduled prior to delivery based on due-date and adjusted as needed — we prefer to photograph newborns within the first 3-10 days of life.
- Where should our session take place?
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Sessions can take place in our Jacksonville, NC studio or on-location, utilizing natural light or studio lighting. We can shoot at your home, the park, downtown, you name it. Take a look through our portfolio or blog to see if there’s a location that you like, or we’d be happy to suggest or scout a location that would work best for you. Newborn shoots are conveniently captured in our studio.
- What should we wear for our session?
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Textures, layers & elements of color add depth & interest to a photo. If more than one person is in the shoot, it’s best to coordinate, but not match. Classic looks & solid colors are generally recommended, however certain patterns & accessories can be fun and add a unique feel to the image. No one individual should stand out from the others. We’ll be happy to discuss any questions you may have regarding your wardrobe. Some recommended retailers include Anthropologie, Gap, Garnet Hill, J.Crew, Ruche, & Tea Collection.
- I really want to book a photo shoot, but I want to drop a few pounds first, or cut my hair first, or…
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Okay, so I realize this isn’t a question, but really, I hear this all the time! Stop it. Seriously, your children aren’t going to look back at old photographs and say, “gosh, Mom sure should have styled her hair differently,” or, “man, she really would have looked better if she lost another five pounds.” Nope. Sure, we all wish we could change something about ourselves, but don’t let these treasured years slip through your fingers unrecorded just because you don’t want to get in front of the camera. Rest assured, I will help guide your poses and use flattering angles, and you’ll be so glad you did it!
- How long will our session last?
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Sessions are never rushed and generally last between 1-1.5 hours leaving time for snacks, breaks, and/or outfit changes. Newborn sessions typically last about 2-3 hours to allow plenty of time for feedings and comforting. Of course the only exception to this are our Mini Sessions, in which we allot 30 minutes.
- What is your cancelation policy?
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If Clients cancel for any reason, Couture Expressions Photography will not refund any portion of the deposit or payments made prior to the date of cancellation.
Wedding cancelation policy: When we accept the deposit for your wedding day, we remove that date from our availability calendar and do not accept any other bookings for that day – it is yours! Most of our weddings are booked a year or more out from the wedding date. This means that if you cancel your wedding or change your date closer than a year from your date, it will be next to impossible to find another booking for the date set aside for you, resulting in a significant loss to our business. Consequently, deposits are not refundable under any circumstances, or for any reason.
If Clients cancel within 90 days or less of the wedding date, the entire balance will be owed to Couture Expressions Photography. Clients give permission to charge the credit card that is on file immediately following cancellation.
- How can I ensure my kids have a great experience?
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Our portrait sessions are like a play date (or hanging out for the older kids), and we’ll make sure your shoot falls during a time when your children won’t be hungry or groggy from a nap. Be excited and talk up your session prior to your shoot; you know, like you do before Grandma comes to visit. By the time she arrives your kids are bursting with excitement. By treating your photo shoot the same way, your kids will most likely be excited too.
- What if it rains?
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If weather is looking crummy, we’ll be happy to reschedule.
- Do you ever offer mini-sessions?
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Yes, details on our Mini Sessions can be found under the pricing tab. We also offer unique mini-sessions a couple times a year, and when we do, they fill up fast!
- What types of products do you offer?
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It’s great to be thinking about how you’re going to display your images! We offer an array of beautiful, high quality products that have been selected for their craftsmanship & archival qualities. Are you wanting a breathtaking focal point for the living room? We’ve got you covered with gallery wrapped canvases, archival prints & unique framing options. Want something to adorn your coffee table? You might like our session boxes or one of our luxurious albums. Needing gifts? We have accordion mini-books and cards. There are so many options & we’ll be happy to help you make a selection that’s right for your space & needs.
- Can I scan and/or make copies of my prints?
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Unfortunately not. All images are protected by Federal Copyright Law. Scanned, copied, or otherwise reproduced images are both illegal and a degradation of the original image quality. However, if your package includes digital files, a print reproduction license will be provided and reputable consumer labs will be recommended to ensure your prints look stunning.
- What types of payment do you accept?
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We accept cash, Visa, Mastercard, American Express, and Discover. Payment is due in full upon ordering.
- WHERE ARE MY WEDDING PHOTOS?!
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A common question that quickly follows the wedding day is an email to your photographer asking where your photos are and when will you get to see them. When a photographer attends your wedding and captures your day they are only just starting the job you are paying them for, the taking of the photos is just a small part of what it is they do and because of that there will be a wait till you get your photos while they are edited.
Typically it can average anywhere between 4-8 weeks. Of course we will try and get your photos to you as soon as possible, we will send some sneak peak photos of a selection that have been edited for you to view. However for the full album it can take some time, but it is important that what we are doing does take time, and it is usually worth the wait.
- Can I purchase additional prints or products later?
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Yes. Purchased images remain on file for six months should you find that you need any additional prints or products within that time period.
- Have a question that wasn’t covered?
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Shoot us an e-mail at mparker@coutureexpressionsphotography.com